Bethel Evangelical Free Church customer privacy notice
This privacy notice tells you what to expect us to do with your personal
information.
● Contact details
● What information we collect, use, and why
● Lawful bases and data protection rights
● Where we get personal information from
● How long we keep information
● Who we share information with
● How to complain
Contact details
Post
Bethel Evangelical Free Church & Bookshop, New Hall Street, , STOKE-
ON-TRENT, ST1 5HQ, GB
Telephone: 01782266308
Email: BethelHanley@gmail.com
What information we collect, use, and why
We collect or use the following information to receive donations or
funding and organise fundraising activities:
● Names and contact details
● Addresses
● Payment or banking details
● Donation history
● Tax payer information (for Gift Aid purposes)
● Gifts in wills
● Visitors to our stores and website
We also collect or use the following special category information
to receive donations or funding and organise fundraising
activities. This information is subject to additional protection due to its
sensitive nature:
● Religious or philosophical beliefs
We collect or use the following personal information for research or
archiving purposes:
● Names and contact details
● Addresses
● Donation history
● IP addresses
● Website and app user journey information
● Records of consent, where appropriate
We also collect or use the following special category information for
research or archiving purposes. This information is subject to
additional protection due to its sensitive nature:
● Religious or philosophical beliefs
We collect or use the following personal information to comply with
legal requirements:
● Name
● Contact information
● Financial transaction information
● Any other personal information required to comply with legal
obligations
● Health and safety information
● Safeguarding information
We also collect or use the following special category information
to comply with legal requirements. This information is subject to
additional protection due to its sensitive nature:
● Religious or philosophical beliefs
We collect or use the following personal information for dealing with
queries, complaints or claims:
● Names and contact details
● Address
● Payment details
● Account information
● Purchase or service history
● Relevant information from previous investigations
● Customer or client accounts and records
● Financial transaction information
● Information relating to health and safety (including incident
investigation details and reports and accident book records)
● Correspondence
We also collect or use the following special category information
for dealing with queries, complaints or claims. This information is
subject to additional protection due to its sensitive nature:
● Religious or philosophical beliefs
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for
collecting and using your personal information. There is a list of
possible lawful bases in the UK GDPR. You can find out more about
lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights
which are set out in brief below. You can find out more about your
data protection rights and the exemptions which may apply on the
ICO’s website:
● Your right of access - You have the right to ask us for copies
of your personal information. You can request other information
such as details about where we get personal information from
and who we share personal information with. There are some
exemptions which means you may not receive all the
information you ask for. Read more about the right of access.
● Your right to rectification - You have the right to ask us to
correct or delete personal information you think is inaccurate or
incomplete. Read more about the right to rectification.
● Your right to erasure - You have the right to ask us to delete
your personal information. Read more about the right to
erasure.
● Your right to restriction of processing - You have the right
to ask us to limit how we can use your personal information.
Read more about the right to restriction of processing.
● Your right to object to processing - You have the right to
object to the processing of your personal data. Read more
about the right to object to processing.
● Your right to data portability - You have the right to ask that
we transfer the personal information you gave us to another
organisation, or to you. Read more about the right to data
portability.
● Your right to withdraw consent – When we use consent as
our lawful basis you have the right to withdraw your consent at
any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay
and in any event within one month.
To make a data protection rights request, please contact us using the
contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to receive
donations or funding and organise fundraising activities are:
● Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
● Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
● Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
● Legitimate interests – we’re collecting or using your information
because it benefits you, our organisation or someone else, without
causing an undue risk of harm to anyone. All of your data protection
rights may apply, except the right to portability. Our legitimate
interests are:
o The work of the church is entirely dependent on the donations
of its members or adherents. We need personal information
for the processing of Gift Aid claims from HMRC. We need
adequate information for safeguarding and risk assessment
purposes. Safeguarding benefit the individual to guard against
legal challenge. Gift Aid benefits the individual by increasing
the value of their gift.
For more information on our use of legitimate interests as a lawful basis
you can contact us using the contact details set out above.
● Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
● Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information for research
or archiving purposes are:
● Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
● Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
● Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
● Legitimate interests – we’re collecting or using your information
because it benefits you, our organisation or someone else, without
causing an undue risk of harm to anyone. All of your data protection
rights may apply, except the right to portability. Our legitimate
interests are:
o We need to keep members lists in order to inform about the
working and finances of the organisation. The benefit of this is
the individual knows their resources are being used
legitimately.
For more information on our use of legitimate interests as a lawful basis
you can contact us using the contact details set out above.
● Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
● Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information to comply
with legal requirements are:
● Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
● Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
● Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
● Legitimate interests – we’re collecting or using your information
because it benefits you, our organisation or someone else, without
causing an undue risk of harm to anyone. All of your data protection
rights may apply, except the right to portability. Our legitimate
interests are:
o Our organisation has to abide by charity law and regulation by
the charity commission. Personal information is required for
this. Personal information is stored electronically with security
software.
For more information on our use of legitimate interests as a lawful basis
you can contact us using the contact details set out above.
● Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
● Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information for dealing
with queries, complaints or claims are:
● Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
● Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
● Legal obligation – we have to collect or use your information so
we can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
● Legitimate interests – we’re collecting or using your information
because it benefits you, our organisation or someone else, without
causing an undue risk of harm to anyone. All of your data protection
rights may apply, except the right to portability. Our legitimate
interests are:
o We deal with a wide variety of people with varying needs. We
need information to provide for the proper channels for relief
of those needs.
For more information on our use of legitimate interests as a lawful basis
you can contact us using the contact details set out above.
● Vital interests – collecting or using the information is needed
when someone’s physical or mental health or wellbeing is at urgent
or serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
● Public task – we have to collect or use your information to carry
out a task laid down in law, which the law intends to be performed
by an organisation such as ours. All of your data protection rights
may apply, except the right to erasure and the right to portability.
Where we get personal information from
● Directly from you
● Family members or carers
● Other health and care providers
● Publicly available sources
● Previous employers
● Suppliers and service providers
● None
How long we keep information
For more information on how long we store your personal information or
the criteria we use to determine this please contact us using the details
provided above.
See data retention policy.
Who we share information with
Others we share personal information with
● Organisations we need to share information with for safeguarding
reasons
● Relevant regulatory authorities
● External auditors or inspectors
● Organisations we’re legally obliged to share personal information
with
How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this privacy
notice.
If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
Please stop by again. Thank you for your interest!
Data Retention Policy
Bethel Evangelical church, data retention policy.
Data subject: Data Retention period
Enquirers: Name, email address, 6 months
Tel.no., enquiry.
Employees, Minister:
Employment contract, T and C’s, Indefinite
Name,email address,address,
phone numbers,
N.I.numbers, Tax information.
Members and adherents:
Name, address,email address,
Phone numbers. Indefinite
Gift Aid donors:
Name, address,email address,
Phone numbers, donation details. Indefinite.
11/08/2025. To be reviewed to be compatible with
legislation.